Find answers to common questions or get in touch with our support team.
SafeThreads uses NFC (Near Field Communication) and QR codes. If your child is lost or in an emergency, a helper can tap the patch with their phone or scan the QR code. This instantly opens a secure, read-only webpage displaying the emergency information you've chosen to share.
No, the person scanning the NFC tag or QR code does not need the SafeThreads app.
The scan opens a secure web page in their phone’s browser showing only the emergency information.
No, SafeThreads does not track your child’s location at any time.
The system does not use GPS or background tracking—information is only shown when the tag is scanned in an emergency.
Yes, your data is kept private and secure.
Only emergency information you add, is shown when a tag is scanned, and no personal or account details are ever shared publicly.